GLOBEXA DISPATCH · EST. UAE QUESTIONS? WE'VE GOT ANSWERS EVERY PARCEL VERIFIED
Frequently asked

Everything you
want to know.

Still unsure after reading? Message us on WhatsApp — a real person will help.

What exactly is GLOBEXA? +
GLOBEXA is a package-forwarding and personal-shopping service. You get your own address in the USA, China and India; shop any store; and we consolidate, verify and ship your items to the UAE or India — fast.
How do I get my address? +
Reserve it free on the Get your address form. We'll email your personal suite details. Use that address at checkout on any store.
What if a store won't take my card or won't ship abroad? +
That's what Personal Shopper is for. Send us the product link, we buy it with our US account, verify it, and forward it to you — all for one transparent price.
How does consolidation save me money? +
Instead of paying to ship five parcels separately, we combine them into one box and repack to reduce volumetric weight. That typically cuts shipping by up to 80%.
How long does delivery take? +
Typically 4–8 days from our US or China suite to your door in the UAE, and 7–12 days to India — counted from the day your consolidated parcel ships. Need it faster? Ask for an express quote on WhatsApp.
How much does it cost? +
Your address and storage are free. You pay per shipment based on billable weight and destination — get an instant figure on the estimator. Concierge members get discounted rates. See pricing.
What about customs duties and VAT? +
Duties and VAT are set by the destination country, not by us. Where they apply we show them separately and transparently so there are no surprises on arrival.
What does "verified before it ships" mean? +
Before anything leaves our hub we inspect it, photograph it, and check quality and authenticity. You see real photos of your items in advance — so you know what's coming and that it's genuine.
Which countries can I shop from and ship to? +
Shop from the USA, China and India today. We deliver to the UAE and India, with more destinations coming. Need somewhere else? Ask us.
Is my stuff safe and insured? +
Your parcels are stored securely at your suite and handled under tracked, reputable carriers. Shipment protection options are offered at checkout.