Privacy Policy
Last updated: add date
1. Who we are
GLOBEXA is a brand operated by Nur and co FZE LLC (Ajman Free Zone licence 2621311317888), a company licensed in the United Arab Emirates. In this policy, "we", "us" and "GLOBEXA" refer to Nur & Co. If you have any questions, contact us at globexa@nur-co.ae.
2. Information we collect
- Account & contact details — name, email, phone/WhatsApp number, and delivery address.
- Order & shipment data — items you forward or ask us to buy, parcel contents, values, and tracking.
- Payment information — processed by our payment provider; we do not store full card numbers. name provider
- Usage data — basic analytics about how you use our website. name analytics tool, if any
3. How we use your information
- To create your forwarding address and operate your account.
- To receive, verify, consolidate and ship your parcels.
- To purchase items on your behalf through the Personal Shopper service.
- To process payments, prevent fraud, and meet customs & legal requirements.
- To contact you about your orders and, where you've opted in, send updates.
4. Sharing your information
We share data only as needed to deliver the service — with shipping carriers, customs authorities, payment processors, and the stores we purchase from on your behalf. We do not sell your personal data. confirm sub-processors
5. Data retention & security
We keep your data only as long as needed to provide the service and meet legal obligations, and we apply reasonable safeguards to protect it. No method of transmission or storage is 100% secure.
6. Your rights
Subject to applicable UAE law, you may request access to, correction of, or deletion of your personal data, and you may withdraw consent to marketing at any time. Contact globexa@nur-co.ae.
7. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.